DataTrack System 2.5.2647

    The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers,
IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
 
DataTrack System

Size

 12.72 MB

License

 Commercial

Price

 349.99 USD

Category

 Business & Finance / Applications

Operating System

 Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003

Developer

 Magnoware Systems
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File size 12.72 MB
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Tags:  support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

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