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ChatStat Customer Interaction System 2.5.1
ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. ChatStat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to ?call back? customers. ChatStat has TRUE multi-site live chat support and EBAY auction support. Editable Popups!
live chat, web statistics, instant messenger, voip, site monitor, skype, language translation, call center, |
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Blitz TAPI SMDR 1.77
CTI application 3-d party meant for forming and writing SMDR messages in the database at TAPI-interface for PBX Panasonic KX-TD. It is need when TAPI-interface is initialized for using others CTI applications 3-d party on COM port of PBX Panasonic KX-TD 1232/812 or SMDR port of PBX Panasonic KX-TD 500. CTI application also meant for extension of self-descriptiveness of SMDR messages of PBX Panasonic KX-TD and KX-TDA.
cti, tapi, smdr, pbx, panasonic, telephony, log calls, kx-td, kx-tda, crm system, |
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Voice Call 4.2
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.
answering machine, dialer, call center, |
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LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, |
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Freeware HelpDesk CentreDesk 3.2.3
CentreDesk is (freeware for 3 users) A multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk, help desk, freeware, call center, call centre, helpdesk software, help desk software, inventory, centerdesk, centredesk, |
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Rander 3.0
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.
cti, pbx, panasonic, soft, software, kx-tda100, kx-tda200, kx-tda30, kx-td1232, kx-td816, |
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AutoSecretary 4.0
Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is your choice! It can call your customers and give them different personalized sets of voice information. Autosecretary is script driven, featuring easy to use script language.
automated attendant, autosecretary, answering machine, calling machine, dialing machine, cnd, voice modem, communication, subscribe, r dialogic, |
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Digital PhoneBook 2003
A very simple, fast, friendly contact management phone book software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browser integration. Allows importing including Outlook Express and Comma/Tab delimited files. Highly customizable viewing options. PlugIn ability. Allows font size setting for accessibility. Options to add/remove icon from system tray/desktop/start menu.
contact manager, pim, personal information manager, contact management, dialer, phone book, phonebook, phone list, phone, phone number, |
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Terrasoft CRM 2.88
Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time, project, email and documents management and can be easily integrated with financial software.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, crm system, services, call center, |
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DataTrack System 2.5.2647
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software, |
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Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
telephony, modem, caller id, digits, phone, speech, wave, answering machine, sapi 5, call center, |
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StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
crm, help desk, helpdesk, newsletter, ecrm, outlook, telephony, crm, workflow, tickets, |
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Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service, |
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Software Publishers CRM 2.8
Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build the software brand by providing the best sales and support experience.
CRM provides easy-to-use and highly customizable tools for sales, marketing campaigns, time management and team-work, tracking orders, contracts, emails, organizing support ticket system.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services, |
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Freeware HelpDesk CentreDesk Group 3.2.3
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk, help desk, freeware, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, |
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