Customer Service

Chat Interface for Operator 1.4 Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial. customer service, online chat live chat software, live support chat software, live assistance, visitor monitoring, customer service software, web site chat, web chat, live chat, sales chat,

LBE Desktop Helpdesk 4.0.181 Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

Skymol Communicator Live Help Software 1.0 Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat. Skymol offers on-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download or user setup. It is completely web-based.Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. voice, video, support, live, chat, customer, customer service, live help, online, sales,

LIVECHAT Contact Center 5.5 LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers. live chat software, live help, live support, contact center, live chat, live help software, live person, live support software, support software, contact center software,

Request Tracker 3.1 Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service,

LBE Web Helpdesk 4.0.129 Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking,

Easy-CSS 1.01 For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. customer, technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

Help Desk-99 4.0.165 Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

SMSbox 1.2.1 SMSbox is a fully featured SMS management solution. It has a simple and intuitive user interface. Beside its simple and intuitive user interface, SMSbox has its outstanding performance. SMSbox is able to send up to 16 SMSes per minute or more than 900 SMSes per hour. sms center, sms gateway, sms, short messaging, marketing, promotion, customer service, crm,

Email Responder 2.2 Save time and money with multi-user automated email response management. Incoming messages are analyzed and automatically assigned to a person or group. Replies are customized based on the analysis. Pre-written text and customer and product information are added to create personalized, accurate answers. Send replies in seconds, with almost no typing! Save money on labor and give your customers better service with Email Responder. erms, email response management, customer service, email template, automated email response, automated email, template, cost reduction, time saving, crm,

Web Help Desk (Windows Server Install) 8.4.6.10 Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk. help desk, helpdesk, help desk software, customer support, issue tracking, itil, service desk, customer service, web help desk, web helpdesk,

Web Help Desk - Mac OS X Server Install 8.4.6.10 Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk. help desk, helpdesk, help desk software, customer support, issue tracking, itil, service desk, customer service, web help desk, web helpdesk,

Customer Manager for Workgroup 1.2 Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. appointment, customer, manager, workgroup, calendar, scheduler, scheduling, organizer, planner, customer manager for workgroup,