Customer Support


CRM-Express Professional CRM-Express Professional 3.47
CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.
crm software, crm contact management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact relationship management, invoice,
 
LBE Desktop Helpdesk LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,
webtopc webtopc 3.1
webtopc is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall,
 
SkyFex Remote Assistant SkyFex Remote Assistant 1.0
SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.
remote support, remote assistance, customer support, desktop sharing, helpdesk software, help desk, online collaboration, pcanywhere, remote desktop control, remote control,
DataTrack System DataTrack System 2.5.2647
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,
logonmypc logonmypc 3.6
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall,
Been There Done That Been There Done That 2006
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.
help desk, it help desk, customer support, computer inventory,
RealTimeQuery RealTimeQuery 3.2
Spanto Soft SL has released RealTimeQuery v. 3.2, a simple Windows application that lets you add sophisticated real-time operator support to your web site. Unlike competitive programs that require changes to your web server and often include monthly payments, RealTimeQuery runs directly on your computer, with no complicated system requirements, and no hidden fees.
live help, customer support, live chat, website chat, operators,
AnswerTool AnswerTool 2.3.1
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
email response management, frequently asked question, faq, to do list, help desk software, customer support,
SimpleHelp SimpleHelp 2.15
Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.
remote support, tech support, support software, customer support,
DEKSI SALES DEKSI SALES 5.0
DEKSI SALES is a powerful and feature rich Web-based Sales Force Automation solution. DEKSI SALES provides complete sales automation for your company. It is a true web-based application in Java with a rich user interface. DEKSI SALES can be run in a Global Internet Network as a true web-based application and/or in Company Local Network as a local network application and/or as a desktop application.
sales software, sfa, sales force automation, sales management, lead management, order processing, contact management, customer support, customer management, customer assistance,
Live Site Live Site 2.011
The free software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0!
video chat software, video chat support, online support, video chat, audio chat, customer support, new,
Flash Livehelp Flash Livehelp 1.0
Breathe some life into your digital domain with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. MySQL/PHP based.
livehelp, chat, instant messenger, flash, customer support, tools, internet support, webmaster tools, auction tools, ebay,
Public Folder HelpDesk for Outlook Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
helpdesk, outlook, issue tracking, support, call center, computer support, group support, help desk software, itil, it help desk,
Commit CRM Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
computer repair, computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm,

 

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