Helpdesk

MetaLAN 1.8 Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools systems management, remote control, help desk, helpdesk, wmi, wol, shutdown, registry, network management, network admin,

DataTrack System 2.5.2647 The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

Boldchat Operator Client .NET 4.70 Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. software, crm, customer, customers, webmaster, support, sales, live chat, live help, live support,

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. crm, help desk, helpdesk, newsletter, ecrm, outlook, telephony, crm, workflow, tickets,

Request Tracker 3.1 Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service,

Super Suite 3.0.11.5 Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticated custom reports, in seconds. helpdesk, help, desk, lan, network, administration, inventory, pim, manage, pc,

Remote Helpdesk 7.1 Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, 256 key AES encryption (Rijndael) of all traffic, audio chat, file transfer, macro functions and proxy tunnel for supporting users behind firewalls. remote, helpdesk, remote helpdesk, support, remote control, pc remote control, remote control software, pc anywhere, vnc, terminal server,

LBE Web Helpdesk 4.0.129 Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking,

VI Service Desk 2.1 VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. lotus notes help desk, notes help desk, lotus notes, helpdesk, help desk, asset management, knowledge base,

Freeware HelpDesk CentreDesk Group 3.2.3 CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration helpdesk, help desk, freeware, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk,

Computer Admin Pro 3.72 Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. helpdesk, asset, mangement, database, tracker, tracking, computer, software, serial, registration,

Public Folder HelpDesk for Outlook 8 Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. helpdesk, outlook, issue tracking,

Network Auditor 3.0.11.5 Network Auditor gives you the power to determine exactly what hardware and software is installed on your network, from your desk. No client software, no footprint on the remote machine, no hassel! As well, Network Auditor will let you know when changes occur on your network, so you'll know when new software is installed or when a piece of hardware stops functioning or goes missing. monitor, audit, network, inventory, helpdesk, help desk, faults, detect, detection, auditor,

UserMonitor for Classroom or Computer Lab 1.7 Ideal for teachers, instructors or administrators. UserMonitor is brilliant for the lesson as well as trainings at the computer! Instructors can transfer their display screen to all pupil computers screens or blank student screens to demonstrate something. UserMonitor shows you what the other network computer users see on their display screen (screen, program list) and detect unauthorized software. Write messages or close unwanted programs. monitor, log, screenshot, network activity, school, students, teacher, class, classroom, vnc,

Responsive Knowledgebase 1.01 Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution. technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support,

 

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