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rapidHELP 2.1
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, |
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HelpDesk CDRepairs 4.002
CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk, |
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Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, |
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SupportMonkey 2002 v1.0
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems.
For a complete overview see www.nitrotech.co.uk/monkey.html
support, tools, helpdesk, system, information, retrieval, reports, xml, text, plugin, |
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Freeware HelpDesk CDQuotations 3.2.3
CDQuotations is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
quotations, helpdesk, help desk, helpdesk software, help desk software, call centre, freeware, |
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Netman Enterprise Trial 3.5
Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and asset management. While one can use it as reminder/to-do list tool for personal use, it allows work group to communicate instantly and effectively and Network administrator to monitor the LAN parameters as well as to manage software assets in the network.
network manager, sam, software asset, notes, reminders, time synchronization, system monitor, network monitor, asset register, asset, |
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VerifyMyPC 2.5
VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT.
helpdesk, computer changes, technical support, |
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help desk software - sitehelpdesk 7.2
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.
helpdesk software, help desk software, helpdesk, software, crm, itsm, itil, customer support, web based, |
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HelpBox 3.6
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.
help desk software, web based help desk, helpdesk, |
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Helpdesk Elite 2
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?
ms access, helpdesk, ticket, inventory, call logging, access, project management, monitoring requests, |
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Web Help Desk Software - Free Ed. (.dmg) 9.1.21
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
free, help desk, helpdesk, software, mac, os x, osx, web help desk, webhelpdesk, |
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Textmodules for Software Support 1.00
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
outlook plugin, outlook tool, mail tool, outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates, software support, |
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Web Help Desk (Windows Server Install) 8.4.6.10
Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
help desk, helpdesk, help desk software, customer support, issue tracking, itil, service desk, customer service, web help desk, web helpdesk, |
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Web Help Desk - Mac OS X Server Install 8.4.6.10
Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
help desk, helpdesk, help desk software, customer support, issue tracking, itil, service desk, customer service, web help desk, web helpdesk, |
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