Helpdesk

Network Inventory Manager 3.0.11.5
Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.
helpdesk, help, desk, lan, network, administration, inventory, pim, manage, pc,
HelpDesk CDCorporate HelpDesk CDCorporate 4.001
CDCorporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk,
Desktop Pinger Desktop Pinger 1.2
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.
ping, helpdesk, icmp, online, connection, freeware,
ALLCapture Enterprise ALLCapture Enterprise 3.0
ALLCapture records any screen activity and creates internet ready videos, flash presentations, software simulations and tutorials! ALLCapture records multiple soundtracks during or after video capture. Users can edit their projects with speech bubbles, text objects and special effects. The intuitive timeline makes the editing process spectacularly easy. Videos can be exported to Flash, EXE, ASF or as video files for DVD, VCD or SVCD.
real-time capture, screencast, record, recorder, screencam, capture, screen, movie, video, film,
Public Folder HelpDesk for Outlook Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
helpdesk, outlook, issue tracking, support, call center, computer support, group support, help desk software, itil, it help desk,
DNA Helpdesk DNA Helpdesk 2
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
helpdesk, web based, dna, netsupport, helpdesk software, active directory,
ieSupportManager ieSupportManager 1.61
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
helpdesk, help-desk, help desk, support, web, knowledgebase, knowledge, software, free download, evaluation,
Commit CRM Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
computer repair, computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm,
Help Desk for IIS Help Desk for IIS 2.0
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.
help desk, helpdesk, web-based, web based, web-based help desk, web-based helpdesk, support desk,
Help Desk-99 Help Desk-99 4.0.165
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,
Instant Housecall Remote Support Instant Housecall Remote Support 4.4
Deliver on-demand remote support and remotely access unattended computers with a single powerful tool. Instant Housecall works securely through firewalls with no pre-installed software or configuration. Work from anywhere. Reboot your customer's PC into safe mode, auto-reconnect, transfer files, chat, accept online payment, track session history and more. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.
remote support, remote access, remote control, remote desktop, house call, remote assistance, housecall, help desk, helpdesk, firewall,
Customer Database Pro Customer Database Pro 6
Keep track of your valuable customer information
crm, helpdesk, customer, database, small business, issues, contacts, products, tracking, mailing list,
Polar Help Desk Polar Help Desk 4.1
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system,
Inventory Manager Lite 1.0
Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
free, helpdesk, help, desk, lan, network, administration, inventory, pim, manage,
VueChat Customer Service VueChat Customer Service 1.5
VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
express, online, web based, live voice, chat, software, web, video chat, business, corporate,

 

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