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LanHelpdesk 05.18.04
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information.
helpdesk, support, computer support, network support, trouble ticket, ticket, it support, |
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HelpSTAR - Help Desk Software 2008
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money Back Guarantee
helpdesk, help desk, help desk software, support desk, it support desk, it support, tech support, internal help desk, |
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