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AceText 2.1.5
AceText extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Use templates to quickly communicate via email or instant messaging. Never again type in the same message twice. Store and move around blocks of text to easily edit complex documents. Drag and drop text from web sites and compile research. Instantly find previously saved snippets.
clipboard, cut, copy, paste, text, clip, snippet, clipmate, clipmagic, write, |
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DemoCharge 2004
Create animated emails, documents and Help files by replacing static screenshots with GIF animations recorded by capturing your desktop. DemoCharge allows you to capture screen activity to create animated demos and content for the Web, emails, tutorials, presentations, training materials, product documentation, support forums, and knowledge base articles. After recording, generate the animated GIF demo (Flash MX and Java Applet in Pro version).
demo, desktop, screen, capture, record, animate, animated, gif, tutorial, presentation, |
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ManageEngine SupportCenter Plus 6.5
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
customer support software, customer service management software, request tracking, service level agreement, self service portal, knowledge base, trouble ticketing system, contact management, sla violation tracking, workflow management, |
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rapidHELP 2.1
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, |
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KBase for Outlook 2
A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.
knowledge base, outlook, search, articles, public folder, |
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FAQ System 3.0
KBlance knowledgebase software will help you reduce support time and provide answers to your customers? questions quickly. KBlance has been designed in a way to cause you least tension and render you maximum benefit. Its instant faq system will do the trick for you. This web knowledgebase system allows you to interact with your customers at any time, but at your time. Yet the customers will remain satisfied thanks to this amazing helpdesk system.
knowledge base, knowledge base script, knowledge base system, knowledge base software, knowledgebase, knowledgebase script, knowledgebase system, knowledgebase software, faq script, faq system, |
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Knowledgebase 2008 1
Knowledgebase 2008 allows your customers to quickly find solutions to product issues without having to submit support tickets or call your support department. Improve employee and partner productvity by elminating the time wasted searching through separate systems and paper documents. Create a secure, centralized knowledgebase that can be updated at any time from anywhere using a standard browser.
knowledgebase, knowledge base, kb, helpdesk, help desk, online help, help system, documentation, user assistance, |
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GeneralKB 2.6
GeneralKB is an innovative knowledge management software allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systematized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided.
knowledge base, general knowledge, manage information, knowledgebase, knowledge software, organize notes, knowledge base software, information manager, organize articles, general knowledge base, |
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