|
|
 |
SimpleHelp 2.15
Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.
remote support, tech support, support software, customer support, |
 |
Whaddidoo Trouble Tracker 1.75
Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need.
Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. Version 1.75 adds keyword navigation and special
application ehancements for usability.
knowledgebase, vectorspace, help desk, tech support, search, technical, assist, recurring problems, |
 |
Responsive Knowledgebase 1.01
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support, |
 |
Live PC Support 1.0
Live PC Support makes it possible to get comprehensive technical support for just pennies a day. It's like having a dedicated support expert by your side 24/7. Get everything from virus removal to PC tune-ups to printer and email set-up. Keep your computer secure from hackers, malware, and viruses. Our support experts will diagnose and remove all threats from your PC. Now available in a free 30 day trial!
live pc, tech support, pc online help, computer diagnostics, live computer help, technical support, live pc support, computer support, pc doctor, online tech support, |
 |
HelpSTAR - Help Desk Software 2008
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money Back Guarantee
helpdesk, help desk, help desk software, support desk, it support desk, it support, tech support, internal help desk, |
|
|
