VersaSRS HelpDesk 3.2.3

    versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions
to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

 
VersaSRS HelpDesk

Size

7.31 MB

License

Freeware

Price

0 USD

Category

Business & Finance / Project Management

Operating System

Windows2000,WinXP,Windows2003

Developer

VersaDev
Program system requirements: MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE

New in this version:NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
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File size 7.31 MB
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Tags:  help desk, service request, incident, issue, service, web based, thin client, browser based, call centre, contact centre, issue tracking, self help, support, case management, issue management, crm,

Copy below code into your website if you want link to VersaSRS HelpDesk page
<a href="http://www.top-shareware.net/versaSRS_HelpDesk.html">Download VersaSRS HelpDesk</a>

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