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versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions
to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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Size
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7.31 MB |
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License
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Freeware |
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Price
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0 USD |
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Category
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Business & Finance / Project Management |
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Operating System
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Windows2000,WinXP,Windows2003 |
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Developer
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VersaDev |
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Program system requirements: MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE
New in this version:NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
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Download Now
File size 7.31 MB
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Buy Now
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Tags: help desk,
service request,
incident,
issue,
service,
web based,
thin client,
browser based,
call centre,
contact centre,
issue tracking,
self help,
support,
case management,
issue management,
crm,
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| Copy below code into your website if you want link to VersaSRS HelpDesk page |
| <a href="http://www.top-shareware.net/versaSRS_HelpDesk.html">Download VersaSRS HelpDesk</a> |
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